Notification to beneficiaries
What Does Title VI Mean To You?
The Rhode Island Public Transit Authority hereby gives public notice of its policy to uphold and assure full compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and related statutes and regulations in all programs and activities. Title VI requires that no person shall, on the grounds of race, color, sex, age, disability, or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which RIPTA receives Federal financial assistance. Title VI also requires RIPTA to reduce language barriers that may impede access to important services by customers who may not be proficient in English.
What Should You Do If You Have Complaint?
Any person who believes they have been aggrieved by an unlawful discriminatory practice under Title VI has a right to file a formal complaint with RIPTA. Any such complaint must be submitted in writing and to the RIPTA Customer Service Department within one hundred eighty (180) days following the date of the alleged discriminatory occurrence. When submitting a complaint, please include your contact information as well as details of the incident including what occurred, where and when, and the names, addresses, phone numbers and e-mail addresses of witnesses.
RIPTA Welcomes Your Feedback!
RIPTA is committed to providing safe, efficient and quality transportation services to all the communities we serve. If you have any suggestion on how we can improve on our commitment to non-discrimination, or how we can better serve the needs of customers who are not proficient in English, we would like to hear from you.
Letters should be sent to:
Customer Service Manager
Rhode Island Public Transit Authority
265 Melrose Street
Providence, RI 02907
Phone: (401) 781-9400
The Rhode Island Public Transit Authority hereby gives public notice of its policy to uphold and assure full compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and related statutes and regulations in all programs and activities. Title VI requires that no person shall, on the grounds of race, color, sex, age, disability, or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which RIPTA receives Federal financial assistance. Title VI also requires RIPTA to reduce language barriers that may impede access to important services by customers who may not be proficient in English.
What Should You Do If You Have Complaint?
Any person who believes they have been aggrieved by an unlawful discriminatory practice under Title VI has a right to file a formal complaint with RIPTA. Any such complaint must be submitted in writing and to the RIPTA Customer Service Department within one hundred eighty (180) days following the date of the alleged discriminatory occurrence. When submitting a complaint, please include your contact information as well as details of the incident including what occurred, where and when, and the names, addresses, phone numbers and e-mail addresses of witnesses.
RIPTA Welcomes Your Feedback!
RIPTA is committed to providing safe, efficient and quality transportation services to all the communities we serve. If you have any suggestion on how we can improve on our commitment to non-discrimination, or how we can better serve the needs of customers who are not proficient in English, we would like to hear from you.
Letters should be sent to:
Customer Service Manager
Rhode Island Public Transit Authority
265 Melrose Street
Providence, RI 02907
Phone: (401) 781-9400