In accordance with the Americans with Disabilities Act, RIPTA considers requests for reasonable accommodations to its services from individuals who need such accommodations because of a disability. RIPTA also accepts and reviews complaints and concerns regarding its provision of services to those individuals.
To request an accommodation or register a complaint, please contact Deputy Chief of Transportation Paul Harrington, by mail, email, or phone at the address listed below. Upon request, RIPTA will, to the extent possible, provide auxiliary aides to facilitate communication with Mr. Harrington.
Paul Harrington
Deputy Chief of Transportation
Rhode Island Public Transit Authority, 705 Elmwood Avenue, Providence, RI 02907
(401) 784-9500, extension 1285