RIPTA Customer Service Agents are available Monday-Friday 7:00 AM-6:00 PM.
Customer Service Agents will be available on Saturday 8:00 AM-4:00 PM (Effective 11/12/22)
Please call (401) 781-9400, email us by using the form or find specific contact information below.
Schedule Information – (401) 781-9400
Customer Service – (401) 784-9500, ext. 2012
Administration Offices – (401) 784-9500
Flex Service Reservations – (401) 784-9500, ext. 1220
RIde Paratransit Reservations – (401) 461-9760
Commuter Resource RI – (401) 784-9575 firstname.lastname@example.org
TDD RI Relay – 1-800-745-5555, or 711
Lost and Found (401) 784-9500, ext. 1133
Open Monday through Friday from 8am to 4pm.
Click here for our Lost and Found Policy
Complaint Policy and Procedures
Your feedback is very important to us. It helps us meet our goal to provide safe, reliable, clean, and accessible service. Please fill out the form below and click the submit button at the bottom. Your comments will be reviewed carefully by our Customer Service Department.
Click here to see our Complaint Policy: Complaint Policy and Procedures