ALERT: The Wave smart fare system will be undergoing routine maintenance on Thursday, October 28, 2021 from 6am to approximately 10am. Reloading and the purchase of fare products in the mobile app, online and at third party retailers will be unavailable during that time. Please note, you may see a user error on the app or when tapping/scanning onboard at the Wave reader.

ALERT: Due to the current COVID-19 public health crisis, many RIPTA Offices and transit centers are closed. Details >>

Lost and Found

Lost and Found – (401) 784-9500, ext. 2003

The Lost and Found Office is located at 705 Elmwood Avenue in Providence.

The Lost & Found Office is open by reservation only from 8:30am to 3:30pm on Monday through Friday. To make a reservation, call 784-9500 ext. 2003. Passengers must wear a mask. Restrooms are not available.

Lost and Found Policy

Complaint Policy and Procedures

Your feedback is very important to us. It helps us meet our goal to provide safe, reliable, clean, and accessible service. Please fill out the form and click the Send Message at the bottom. Your comments will be reviewed carefully by our Customer Service Department. 

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