RIPTA to Reopen Photo Identification Office in Kennedy Plaza Beginning Wednesday, November 8, 2023

October 19, 2023

Press Releases

The Rhode Island Public Transit Authority (RIPTA) announced that the Photo ID Office located inside the Kennedy Plaza Intermodal Transportation Center, will reopen one day a week, on Wednesdays, starting November 8, 2023. The Photo ID Office, where passengers can process their reduced fare bus pass applications, will be open on Wednesdays from 8am to 12pm and 1pm to 3pm.

The Photo ID Office at RIPTA Headquarters (705 Elmwood Avenue, Providence) will continue to be open to the public Monday through Friday from 8am-4pm (closed 12pm-1pm). Passengers who wish to process their bus pass applications online or via mail, can continue to do so. Visit for details.

In addition, in an effort to remove barriers to transportation, RIPTA Customer Service staff will continue to travel to communities throughout the state to provide bus passes to qualified seniors and individuals with disabilities. These statewide Photo ID community site visits allow residents in both rural and urban areas to access transit information and apply for the reduced fare bus pass program. Below is a list of upcoming community site visits:  

November 2023 Photo ID Community Site Visits

11/8      10am – 12pm     East Greenwich Senior Center, 121 Pierce Street, East Greenwich

11/9      10am – 12pm     Warren Senior Center, 20 Libby Lane, Warren

11/14   10am – 12pm     Lillian Feinstein Center, 1085 Chalkstone Avenue, Providence

11/16   10am – 12pm     Woonsocket Senior Center, 84 Social Street, Woonsocket

11/20   1pm – 3pm          Edward King House, 35 King Street, Newport

For more information on all RIPTA services, call 781-9400 or visit

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