RIPTA to Reopen Photo Identification Office in Kennedy Plaza Four Days a Week Beginning March 1, 2024

March 1, 2024

Press Releases

The Rhode Island Public Transit Authority (RIPTA) announced today that the Photo ID Office, located inside the Kennedy Plaza Intermodal Transportation Center, will reopen four days a week starting March 1, 2024. The Photo ID Office, where passengers can process their reduced fare bus pass applications, will be open on Monday, Tuesday, Wednesday and Friday from 8am to 12pm and 1pm to 4pm. The Photo ID Office will be closed on Thursdays for Community Site Visits, also known as Photo ID Road Trips.

“The reopening of the Photo ID Office in Kennedy Plaza is in direct response to the valuable feedback we received from our riders,” said Scott Avedisian, Chief Executive Officer. “Listening to our community is a top priority for RIPTA, and the decision to reopen the office reflects our commitment to meeting the needs of our passengers.”

The Photo ID Office at RIPTA Headquarters (705 Elmwood Avenue, Providence) will be closed permanently as of Friday, March 1, 2024, in order to reallocate staffing resources to the Kennedy Plaza office.

Passengers who wish to process their bus pass applications online or via mail can continue to do so. Visit for details.

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