警告: 受影响的普罗维登斯学校服务。 详细>>

第六篇

RIPTA’S COMMITMENT TO CIVIAL RIGHTS – TITLE VI
罗德岛公共交通管理局(RIPTA)致力于确保任何人都不得因种族,肤色或民族出身而被排除在参与或拒绝其服务的利益之内,这是根据《民权法案》第VI条的规定1964年,经修正。

为此,RIPTA的目标是:

  • 确保在不考虑种族,肤色或国籍的情况下提供运输服务的水平和质量;
  • 查明并酌情解决对人类健康和环境的严重不利影响,包括方案和活动对少数民族人口和低收入人口的社会和经济影响;
  • 促进所有受影响人口的全面公正参与交通决策;
  • 防止剥夺,减少或延迟与惠及少数民族或低收入人口的方案和活动有关的惠益; 和
  • 确保英语能力有限的人士有意义地使用课程和活动。

首席执行官,高级管理层以及所有主管和员工共同承担履行RIPTA对第六章的承诺的责任。

What Should You Do If You Have A Complaint?

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by RIPTA may file a Title VI complaint with RIPTA or directly with the U.S. Department of Transportation, Federal Transit Administration (FTA).

向RIPTA提出投诉

Title VI complaints may be filed  by submitting a completed Title VI Complaint Form to RIPTA’s Compliance Officer.

The Title VI Complaint Form may be downloaded in the following languages:


Title VI Complaint Forms may be also obtained by calling (401) 781-9400.

RIPTA shall provide appropriate assistance to complainants who are limited in their ability to communicate in English. Completed forms should be mailed to:

合规官
罗德岛公共交通管理局
705 Elmwood Avenue
普罗维登斯,RI 02907

RIPTA investigates complaints received no more than 180 days after the alleged incident. RIPTA will process complaints that are complete. Once the complaint is received, the complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated. If more information is needed to resolve the case, RIPTA may contact the complainant. If the RIPTA investigator is not contacted by the complainant or does not receive the additional information within 10 business days, RIPTA may administratively close the case. A case may also be administratively closed if the complainant notifies RIPTA that they no longer wish to pursue their case.

Once the investigation is complete, RIPTA shall issue a letter to the complainant with the findings of the investigation and whether or not a Title VI violation was found. If the complainant is not satisfied with the findings, a complaint may be filed directly with the FTA, as described below.

Filing a Complaint Directly to the U.S. Department of Transportation, Federal Transit Administration (FTA)

A complainant may file a Title VI complaint directly with the FTA by contacting the Department at:

美国运输部
Federal Transit Administration Office of Civil Rights
1200 新泽西大道,SE
华盛顿,直流20590


有限的英语水平
Individuals who have a limited ability to read, write, speak or understand English are Limited English Proficient (LEP). Recipients of funding from the FTA must take reasonable steps to ensure meaningful access to the benefits, services, information, and other important portions of their programs and activities for individuals who are LEP. In support and compliance with the goals set forth in the Department of Transportation’s Policy Guidance Concerning Recipient’s Responsibilities to Limited English Proficient (LEP) Persons, RIPTA developed a Language English Proficiency Plan.

RIPTA欢迎您的反馈!
RIPTA is committed to providing safe, efficient and quality transportation services to all the communities we serve.  If you have any suggestion on how we can improve on our commitment to non-discrimination, or how we can better serve the needs of customers who are not proficient in English, we would like to hear from you. Please email jwilliford@ripta.com 与您的建议。

有用的链接:

  1. RIPTA第六题计划
  2. 标题VI手册
  3. Limited English Proficiency Plan

通过分享
复制链接
版权所有 社交快照